Home Delivery is available - COVID-19 Information | More Info

COVID-19 UPDATE

At LSG Fitness your health and safety are our number one priority. Due to the current COVID-19 outbreak in Australia, we have implemented new policies and procedures.

We will continue to monitor the situation closely and act quickly on the advice of health authorities. Please check this page for updates. 

Update 15/04/2020:

Live chat is now open between 9am to 5pm AEST on Weekdays, and 9am to 3pm on Weekends. All after hours enquiries will still be answered through our system. Phone line remains closed for the time being. We appreciate your understanding and patience. 

Update 25/03/2020:

Due to an unprecedented demand in our products, we will be temporarily closing our phone lines and live chat to focus on processing existing orders. Our priority now is to ensure that all orders are shipped and will be requiring all efforts from our team in order to do so.

If you need to get in touch with us, we highly recommend dropping us a message with your email address and message on the Contact Us button (bottom right corner).

Showroom & Pick up

We have decided to close our Showroom and retail stores to further protect the health of our customers and staff. Any existing pick-ups will require approval with our customer service team member.

Online Store

The online store will be open ensuring home deliveries are available to our customers. Your patience is greatly appreciated as there may be delays to home deliveries due to the current circumstances.

Stock Situation

Due to delays with production and restrictions to stock movement, we'll be experiencing stock shortages for certain items. Stock availability will be shown on the product page, as well as the shopping cart and checkout pages.

Delivery

Our online delivery service is currently experiencing high demand. This is resulting in some longer than expected delivery times, please allow up to 4 more business days in your delivery. Express delivery will no longer operate on next business day delivery, but it will be still faster than the standard delivery service. Please note that Specialised delivery may experience the same or a longer delivery timeframe (compared to Standard) due to the level of care, manpower, attention required and stricter COVID-19 restrictions that will affect this service.

Contact Details

Live Chat Hours: 8am – 10pm AEST (If you don't get a response, see updates above)

 

BACK TO TOP